Collection of personal information
From time to time, you may be asked to complete an online personal information form. For some activities, completion of this online form is optional. On other occasions, completion of the personal information form is mandatory. If you elect not to complete and submit the mandatory personal information form, your access to that particular online activity will be denied. At that point, you must use a non-web option for transacting that business with City of Greenville.
How your personal information is used
The information obtained from the completion of the online personal information form is used to record and support your participation in the activities you select. For example, information you provide to City of Greenville may be used to help you obtain building permits, inspection requests, etc. Information that you provide may also be used by City as part of our efforts to keep vendors informed about standards, requirements or service changes, or other services of City of Greenville. All information collected will be shared only with other City residents, organizations, or registered users as required by state or federal law.
Protection of your personal information
City of Greenville recognizes and appreciates the importance of responsible use of information collected on this site. Information may be saved for a designated period of time in order to comply with the State of North Carolina's archiving policies. Any user assumes the risk that information provided may be public information, as provided by law.
When you visit the City’s web site, you can surf the site anonymously and access information without revealing your identity. In order to improve our site, we may use "cookies" to assist your visit. A “cookie” is small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It can function as your identification card, recording your passwords, purchases, and preferences. However, it cannot be executed as code or deliver viruses. Most browsers are initially set to accept “cookies.” You can set your browser to notify you when you receive a “cookie”, giving you the chance to decide whether or not to accept it. For some web pages that require an authorization, “cookies” are not optional. Users choosing not to accept “cookies” will probably not be able to access those pages. While certain web pages use “cookies” to assist your visit to the City’s web site, and while our web servers automatically log the IP address of your computer, this information does not identify you personally, and you remain anonymous unless you have otherwise provided personal information to a specific web page.
Some online activities will require you to establish a user account which will include a username and password. It is solely your responsibility to keep your private account information, such as username and password secure. You must not disclose your private account information to anyone except other authorized persons. You are entirely liable for all activities conducted through YOUR ACCOUNT. You agree to immediately notify City of Greenville of any unauthorized use of your account or any breach of security. City of Greenville will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Also remember to sign out of your account and close your browser window whenever you have finished your work.
In consideration for our providing such services, you also agree not to:
1. Violate any applicable law, regulation or rule;
2. Harass, offend, threaten, embarrass, distress or invade the privacy of any individual or entity;
3. Post or transmit any commercial, advertising or promotional materials, including without limitation, "spam" or mass distributions;
4. Provide false information on your registration form or impersonate another person at any point;
5. Post or transmit false, inappropriate, improper, disorderly or excessive messages or information.
6. Post any material that infringes upon any third party's copyright, trademark, patent or other intellectual property right.
If you violate such terms, the City of Greenville may, without prior notice and without liability to you, ban you from any and all services, terminate your registration, delete your messages or postings, and take any other action we deem appropriate in our sole discretion. You agree that we are not responsible or liable for deactivation or deletion of accounts or for loss of e-mails, communications, postings, data or information as a result of, or arising out of, our administration of such services.
Data transmission over the Internet is not guaranteed to be 100% secure. While we strive to protect nonpublic information, City of Greenville cannot and does not ensure or warrant the security of any information transmitted to us or received from our online products or services. Once we receive a transmission, we make our best effort to ensure it is secure on our systems. You acknowledge and agree that the City of Greenville will use reasonable efforts to assure that no viruses or programs with similar functions operate on, or are passed through the web site or the Information. However, you hereby assume all responsibility (and thereby hold the City of Greenville harmless), by whatever means you deem most appropriate for your needs for detecting and eradicating any virus, security breach or program with a similar function.
You are responsible for all charges associated with connecting to the Internet. You agree that any telephone or other communications fees and charges incurred are your sole responsibility. The access number you use may not be a local phone call (even though it may be in the same area code as your phone number) and you may be subject to long distance fees or other charges. We advise you to check the local telephone service to verify whether your access number is a local charge and if additional communication fees may apply.
System and network security
Violations of system or network security of the service are prohibited, and may subject you to criminal and/or civil liability. City of Greenville will investigate potential security violations, and may notify applicable law enforcement agencies if violations are suspected. You may not attempt to circumvent the authentication procedures or security of any host, network, network component, or account to access data, accounts, or systems that you are not expressly permitted to access. You may not interfere or attempt to interfere with service to any other user.
In the event of any violation of the terms contained herein, City of Greenville reserves the right to suspend or terminate, either temporarily or permanently, any or all services provided. Users who violate terms contained herein may additionally incur criminal and/or civil liability. City of Greenville may refer violators to civil or criminal authorities for prosecution.
You agree to indemnify and hold City of Greenville and its subsidiaries, affiliates, telecommunications providers, service providers, officers, employees and agents harmless from any claim, liability, loss, expense or demand, including attorneys’ fees, related to a user’s violation of the terms and conditions or the use of the services and information provided at this web site, to the full extent allowed by law.
Limitation of liability
IN NO EVENT WILL CITY OF GREENVILLE, ITS SUPPLIERS, ITS SERVICE PROVIDERS, OR OTHER THIRD PARTY AFFILIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING BUT NOT LIMITED TO: DIRECT, INDIRECT, INCIDENTAL PUNITIVE AND CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS SERVICE; ANY WEB SITES LINKED TO THE SERVICE, THE MATERIALS OR INFORMATION CONTAINED AT ANY OR ALL SUCH SITES; CONTENT ANYWHERE ON THE INTERNET, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY; INCLUDING WITHOUT LIMITATION THOSE DAMAGES RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION; AGGREGATE LIABILITY OF CITY OF GREENVILLE OR ANY OF ITS SUPPLIERS, SERVICE PROVIDERS, OR THIRD PARTY AFFILIATES. IN NO EVENT SHALL CITY OF GREENVILLE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL AND EXEMPLARY DAMAGES, OR ANY DAMAGES WHATSOEVER, ARISING FROM THE USE OR PERFORMANCE OF THIS WEB SITE OR FROM ANY INFORMATION, SERVICES OR PRODUCTS PROVIDED THROUGH THIS WEB SITE, EVEN IF CITY OF GREENVILLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THIS WEB SITE, OR ANY PORTION THEREOF, YOUR EXCLUSIVE REMEDY SHALL BE TO STOP USING THE WEB SITE.
Either you or City of Greenville may terminate your Internet account at any time. This is your sole and exclusive remedy with respect to any dissatisfaction with the service. To initiate termination, contact the City of Greenville and identify the Internet service account you wish to terminate. Be sure to include your full name, telephone number(s), and valid email address. Your account termination will take effect within a reasonable amount of time after City of Greenville receives your emailed notice. If a user’s conduct fails to conform to the letter or spirit of these terms and conditions, or if City of Greenville believes the user’s conduct may create liability for its affiliates then that user’s service will be terminated by the County Information Services Director or his/her designee. City of Greenville reserves the right to restrict access of any user of this service and may at any time in its sole discretion with or without notice and with or without cause immediately deny access to the service and may remove all account information.
Disclaimer of warranties
This service is provided by City of Greenville on an “as is” basis. Neither City of Greenville, its partners, providers, or affiliates makes any representations or warranties of any kind, express or implied, as to the operation of the service, its contents, or any information made available by or through the service. City of Greenville disclaims all warranties, expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or any infringement. Furthermore, City of Greenville does not warrant that use of the service will not be interrupted, available at any time or from any location, secured and error-free. Corrected defects are not warrantable and the service is not guaranteed free of viruses or other harmful components.
If any provision of this policy and agreement is found to be unlawful or unenforceable in any respect, the court shall reform such provision so as to render it enforceable (or, if it is not possible to reform such provision so as to make it enforceable, then delete such provision); and, as so reformed or modified, fully enforce this policy and agreement.
This policy and agreement is complete and effective at the time you agree to it by using this web site, and this policy and agreement constitutes the entire arrangement between you and the City of Greenville concerning the subject matter hereof, and no other agreement, written or oral, exists between you and the City of Greenville.